Do these eight little words fill you with mild anxiety, or do you relish the opportunity for improvement without a worry?
If it’s the former, you are not alone. When someone uses the F-word, we brace for criticism (constructive or otherwise), which is sometimes difficult to take with a smile.
However, as business people, we need to have a system to capture feedback from employees and customers – especially in the latter part of 2021.
The business landscape has changed. Our teams and customers have changed, and feedback is one of the best ways to work out where our organisation fits into this brave new world.
It’s a topic I cover in my Boardroom Insights sessions. I will run you through successful strategies for creating productive teams and tackle other key ways to improve your business readiness for 2022.
Please book in below comment – and post-session feedback is welcome!